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Biotech IT Services

Strategic IT services designed to help biotech companies safeguard research data, streamline operations, and meet rigorous compliance requirements

Driving Innovation In Biotech IT

We deliver IT services tailored to the unique demands of biotech organizations, ensuring your systems are secure, compliant, and optimized to support research, development, and operational efficiency at every stage.

Technology That Accelerates Biotech Goals

From protecting sensitive intellectual property to integrating advanced lab equipment with secure networks, our solutions are designed to keep your research environment connected, compliant, and running without disruption so you can focus entirely on the work your company does day in and day out.

  • Integration of lab equipment with secure networks

  • Compliance-ready systems for FDA, HIPAA, and other regulations

  • Secure storage for sensitive research and intellectual property

  • 24x7x365 monitoring and rapid technical support

  • Data backup and disaster recovery for research continuity

  • Cloud solutions for scalable collaboration and data analysis

  • Proactive security to protect valuable innovations

“The Ember team never comes in with an ego. They operate with professionalism, honesty, transparency and always with a friendly approach that makes it easy for anyone here or remotely to ask for help. They operate more like trusted business partners and that’s rare in an IT company.”

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Reginald Pinckney

VP, Business Operation

“Our staff has a huge amount of confidence in Ember and respect for the way they treat every person in our office, from the founder to the newest hire! They quickly got 99.5% of our practice all set up, boosted the productivity of our whole team, and never, ever make any of us feel stupid for asking a question.”

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Renee Cook

Operations Manager & Clinical Research Coordinator

“Ember One has been a trusted partner to our companies for over a decade, providing consistent and reliable IT support across multiple geographies. As our managed service provider, they’ve delivered scalable solutions tailored to the unique needs of each location, allowing us to expand internationally with confidence. Their team operates as a true extension of ours—proactive, responsive, and deeply committed to keeping our infrastructure secure and resilient. Thanks to their professionalism and dedication, we’ve been able to stay focused on innovation and growth. A partnership of this length speaks volumes about both their technical expertise and the genuine care they bring to every engagement.”

Thong Q. Le

Investment Director and Managing Partner of the Strategic Investment Fund atGates Foundation& Senior Managing Director | Chairman at Accelerator Life Science Partners

“I just wanted to take a moment to thank you for all the support you provide during our onboarding process. I consistently hear from new hires how responsive and helpful you are when getting their IT set up. Your quick turnaround and clear guidance make a big difference in ensuring they have a smooth start and feel supported right away. Your efforts really contribute to creating a positive first impression of Avalyn for our new employees, and I appreciate the partnership you provide to make that happen. Thank you again for everything you do!”

Alyssa Black

Director Human Resources – Avalyn Pharma

“Having used Ember One for IT support in three companies that I was the CEO, one small, two medium sized, over the past 15 years, I am constantly impressed with their level of service. They are adept at serving employees at remote locations at home, or in other states as well as in United Kingdom. In 15 years, I have not heard a single complaint about IT, something that was common in prior companies that I had in-house support. They place a strong emphasis on security, ensuring systems are well protected and company data remains safe. Their billing is fair and transparent.”

Bruce Montgomery, MD

CEO of Seastone Pharma

Advancing Biotech Through Smarter IT

Our biotech IT services combine advanced security, industry-specific compliance expertise, and operational efficiency strategies to ensure your technology supports research goals while protecting valuable data and meeting regulatory obligations without compromise.

Regulatory-Aligned Infrastructure

We design IT environments that meet biotech regulations such as FDA, HIPAA, and GDPR. Every safeguard is implemented to protect sensitive research data and ensure your systems are always audit-ready and compliant.

Secure Research Data Management

We implement encryption, access controls, and secure backups for research data. These measures protect against breaches, loss, and corruption while maintaining accessibility for authorized personnel when and where it’s needed.

Specialized Lab Integration

We connect lab instruments, data acquisition systems, and analysis platforms to your secure network. This ensures seamless collaboration between research teams and reliable transfer of data without bottlenecks or security risks.

Around-The-Clock Expert Support

Our team provides around-the-clock assistance to resolve technical issues quickly. This ensures biotech operations, research workflows, and compliance systems remain operational without costly interruptions or productivity loss.

Biotech IT Expertise

Biotech organizations must protect sensitive research data, maintain compliance with strict regulations, and integrate complex lab systems. Without expert IT support, these challenges can slow innovation, increase risk, and compromise the integrity of your company's critical projects.

Our IT services for biotech address these demands with customized solutions that safeguard intellectual property, streamline workflows, and ensure system reliability. We help you meet regulatory obligations while enabling your team to focus on scientific breakthroughs instead of technical issues.

Why Biotech Leaders Choose to Work With Us

We understand the high stakes of biotech operations and deliver IT services that protect intellectual property, enhance collaboration, and ensure compliance. Our solutions are tailored to keep research moving forward without unnecessary technical roadblocks.

By combining specialized industry knowledge with responsive support, we help biotech teams maintain secure, efficient environments. Our focus on customization ensures your IT infrastructure grows with your projects, adapts to new requirements, and supports long-term innovation goals.

Proven Technology Partners In Biotech

Biotech companies trust us to deliver IT services that protect critical data, maintain compliance, and support the fast pace of scientific discovery while keeping complex systems secure, reliable, and prepared for evolving research needs and priorities.

Specialized Compliance Expertise

We understand the complex regulatory environment in biotech and design IT systems to meet strict standards. This minimizes compliance risk while safeguarding sensitive research, development, and intellectual property assets from both internal threats and external cyberattacks effectively.

Integrated Lab Systems

Our experts connect laboratory equipment, specialized software, and secure networks for seamless data flow. This integration improves productivity, supports cross-team collaboration, and ensures research systems operate consistently without costly downtime, delays, or data transfer problems across environments.

Robust Data Security

We implement advanced, multi-layered security measures to protect sensitive biotech data from cyber threats and accidental loss. This proactive strategy keeps valuable intellectual property safe, accessible only to authorized users, and aligned with regulatory security compliance requirements effectively.

Responsive Technical Support

Our dedicated support team responds quickly to resolve IT issues, reducing downtime and avoiding research delays. This ensures operational efficiency, maintains critical system availability, and supports uninterrupted progress on important biotech projects and discoveries consistently.

FAQs About Our Biotech IT Services

How do biotech companies ensure data integrity?

Biotech companies maintain data integrity by implementing secure access controls, encryption, and audit trails. Regular backups, redundancy, and compliance-aligned storage systems also help prevent loss or corruption of critical research information.

What IT services help with lab equipment integration?

Services include secure network configuration, specialized software setup, and custom interface development. These ensure lab equipment communicates reliably with data systems, enabling accurate, efficient, and secure transfer of research results.

How can IT services support biotech compliance needs?

IT services provide systems designed to meet FDA, HIPAA, GDPR, and other regulations. This includes secure data management, audit readiness, and continuous monitoring to maintain compliance and reduce regulatory risks.

Why is 24x7x365 IT support valuable in biotech?

Continuous support ensures that research systems remain operational at all times. This reduces downtime, safeguards experiments in progress, and allows teams to maintain productivity even during nights, weekends, and critical deadlines.

What role does disaster recovery play in biotech IT?

Disaster recovery safeguards research continuity by enabling rapid restoration of systems and data after outages, breaches, or natural disasters. This minimizes delays, protects valuable research, and maintains compliance with industry regulations.