Tailored Technology Services For Every Business
Our IT services are built around your exact requirements, whether you need support for a single project or a complete outsourced IT department. We never force you into pre-made packages that overlook your unique operational needs.
Starting with essential IT functions every business needs, we customize and expand from there to address your specific challenges, industry requirements, and growth goals. This approach ensures every solution delivers measurable value and long-term stability.
IT Services Designed Around You
“The Ember team never comes in with an ego. They operate with professionalism, honesty, transparency and always with a friendly approach that makes it easy for anyone here or remotely to ask for help. They operate more like trusted business partners and that’s rare in an IT company.”
Reginald Pinckney
VP, Business Operation
“Our staff has a huge amount of confidence in Ember and respect for the way they treat every person in our office, from the founder to the newest hire! They quickly got 99.5% of our practice all set up, boosted the productivity of our whole team, and never, ever make any of us feel stupid for asking a question.”
Renee Cook
Operations Manager & Clinical Research Coordinator
“Ember One has been a trusted partner to our companies for over a decade, providing consistent and reliable IT support across multiple geographies. As our managed service provider, they’ve delivered scalable solutions tailored to the unique needs of each location, allowing us to expand internationally with confidence. Their team operates as a true extension of ours—proactive, responsive, and deeply committed to keeping our infrastructure secure and resilient. Thanks to their professionalism and dedication, we’ve been able to stay focused on innovation and growth. A partnership of this length speaks volumes about both their technical expertise and the genuine care they bring to every engagement.”
“I just wanted to take a moment to thank you for all the support you provide during our onboarding process. I consistently hear from new hires how responsive and helpful you are when getting their IT set up. Your quick turnaround and clear guidance make a big difference in ensuring they have a smooth start and feel supported right away. Your efforts really contribute to creating a positive first impression of Avalyn for our new employees, and I appreciate the partnership you provide to make that happen. Thank you again for everything you do!”
“Having used Ember One for IT support in three companies that I was the CEO, one small, two medium sized, over the past 15 years, I am constantly impressed with their level of service. They are adept at serving employees at remote locations at home, or in other states as well as in United Kingdom. In 15 years, I have not heard a single complaint about IT, something that was common in prior companies that I had in-house support. They place a strong emphasis on security, ensuring systems are well protected and company data remains safe. Their billing is fair and transparent.”
How We Deliver Exceptional IT Services
Our approach to IT services combines technical expertise, proactive planning, and a deep understanding of each client’s business to deliver solutions that are as practical as they are powerful.
Strategic Customization
We evaluate your current systems and business objectives to create a tailored IT services plan that eliminates inefficiencies, improves performance, and adapts to your unique operational environment for maximum effectiveness.
Proactive Monitoring
We monitor your infrastructure continuously, identifying and resolving issues before they affect productivity. This ensures your IT services remain reliable, secure, and ready to meet your business demands at all times.
Transparent Communication
We keep you informed with clear, jargon-free updates on every aspect of your IT services. This fosters trust, prevents misalignment, and ensures you always know the status of your business' technology.
Scalable Solutions
We design fluid IT services that grow with your business, allowing you to add capabilities, expand capacity, and adapt to new opportunities or surprising challenges without costly overhauls or disruptive technology changes.
Complete IT Management
End-To-End Support For All Technology Needs (Price per Seat)
Our complete IT management service covers every aspect of your technology, from proactive monitoring to issue resolution. We handle daily operations, system optimization, and strategic planning so you can focus entirely on running your business successfully.
We provide fully managed IT services that take responsibility for maintaining, securing, and improving your technology environment. Our approach ensures reliability, reduces downtime, and keeps your systems aligned with your business goals without overwhelming your business' internal resources.
Proactive maintenance to prevent costly downtime and disruptions
Comprehensive monitoring to detect and resolve issues early
Strategic guidance to align technology with business growth
Co-Managed IT Services
Collaborative Support For Internal IT Teams
Our co-managed IT services strengthen your internal IT department by providing additional expertise, resources, and coverage. This hybrid approach gives your team the support they need without losing control over daily operations.
We partner with your existing staff to fill skill gaps, handle overflow work, and offer strategic guidance. This ensures your IT environment is fully supported while enabling your internal team to focus on critical business initiatives.
Flexible engagement to match your team’s needs
Access to senior-level technical expertise
Scalable resources for special projects or high demand
Network Monitoring
Comprehensive Oversight For Business Continuity
Our network monitoring solutions provide real-time visibility, proactive issue resolution, and advanced analytics to safeguard your infrastructure. By combining automation with human expertise, we minimize downtime, secure operations, and keep your business running smoothly under every condition.
We ensure complete network transparency and reliability by using advanced monitoring tools, automated mapping, and continuous analysis. This approach enhances performance, strengthens security, and allows businesses to adapt to evolving demands without interruption or risk.
Continuous monitoring detects and resolves issues quickly.
Automated network mapping clarifies complex infrastructures.
Advanced analytics guide upgrades and resource planning.
Technology Procurement
Cost-Effective Access To Reliable Technology
Our technology procurement service helps you source the right hardware, software, and licensing for your business without overpaying or compromising on quality. We handle research, vendor negotiations, and purchasing on your behalf.
By leveraging our industry relationships and technical expertise, we ensure your IT investments align with your needs, integrate seamlessly with your systems, and support your goals for productivity, security, and scalability.
Vendor-neutral recommendations for unbiased solutions
Competitive pricing through trusted supplier network
Hardware and software configured for optimal performance
Why Businesses Count On Ember One
Businesses count on us for IT services that deliver consistent performance, adaptability, and value. Our focus is on creating solutions that align with your goals while providing dependable support at every stage of growth.
We combine advanced technical expertise with deep industry experience to guide every technology decision. This ensures your IT investments match operational requirements, meet budget goals, and support long-term business objectives.
We provide IT services with consistent quality and precision from everyday maintenance to major initiatives. Every project is executed on time, within scope, and with careful attention to detail, ensuring your technology always performs at its peak.
We design IT services that grow alongside your business without disruption. As your needs expand, we add capabilities and resources seamlessly, allowing you to adapt quickly without costly system overhauls or interruptions to your day-to-day operations.
We integrate strong security practices into every IT service we deliver. This approach safeguards data, networks, and systems against threats while maintaining compliance with applicable regulations and upholding the highest standards of protection for your business.
FAQs About Our IT Services
Ready To Talk About IT Services?
Call our business managed IT services department directly at (206) 289-9493 or simply fill out this form to connect with a team that delivers IT services designed for your goals, protects your data, and keeps your business running efficiently every day.
