Reputation is Important in IT
We’ve never been the type of company willing to rest on our laurels. It’s one thing for us to tell you what a meaningful change we can be for your business. It’s another thing to let our satisfied clients tell you themselves.
Just a few of the processes we've developed to help businesses include:
"The Ember team never comes in with an ego. They operate with professionalism, honesty, transparency and always with a friendly approach that makes it easy for anyone here or remotely to ask for help. They operate more like trusted business partners and that’s rare in an IT company."
Reginald Pinckney
VP, Business Operation J. Donley Associates
"EmberOne is invisible in the best way. We now have no IT issues, and we know Ember will always show up when we call. Their entire team has the right level of geek, but can easily communicate with anyone in our office to proactively and reactively take care of us. That’s rare."
Staff Member
Faraday Pharmaceuticals
"Ember One has been a trusted partner to our companies for over a decade, providing consistent and reliable IT support across multiple geographies. As our managed service provider, they’ve delivered scalable solutions tailored to the unique needs of each location, allowing us to expand internationally with confidence. Their team operates as a true extension of ours—proactive, responsive, and deeply committed to keeping our infrastructure secure and resilient. Thanks to their professionalism and dedication, we’ve been able to stay focused on innovation and growth. A partnership of this length speaks volumes about both their technical expertise and the genuine care they bring to every engagement."
Thong Q. Le
Investment Director and Managing Partner of the Strategic Investment Fund atGates Foundation& Senior Managing Director | Chairman at Accelerator Life Science Partners
"I just wanted to take a moment to thank you for all the support you provide during our onboarding process. I consistently hear from new hires how responsive and helpful you are when getting their IT set up. Your quick turnaround and clear guidance make a big difference in ensuring they have a smooth start and feel supported right away. Your efforts really contribute to creating a positive first impression of Avalyn for our new employees, and I appreciate the partnership you provide to make that happen. Thank you again for everything you do!"
Alyssa Black
Director Human Resources – Avalyn Pharma
"Having used Ember One for IT support in three companies that I was the CEO, one small, two medium sized, over the past 15 years, I am constantly impressed with their level of service. They are adept at serving employees at remote locations at home, or in other states as well as in United Kingdom. In 15 years, I have not heard a single complaint about IT, something that was common in prior companies that I had in-house support. They place a strong emphasis on security, ensuring systems are well protected and company data remains safe. Their billing is fair and transparent."
Bruce Montgomery, MD
CEO of Seastone Pharma
"Big thanks to EmberOne for helping us recover quickly after a fire at our primary clinic. Their team was calm, responsive, and professional throughout. Their support made a real difference—solid work from a reliable partner!"
Darlene Packard
Director of Finance and Administration - Cedar River Clinics
Ready To Talk About IT Services?
Call our business managed IT services department directly at (206) 289-9493 or simply fill out this form to connect with a team that delivers IT services designed for your goals, protects your data, and keeps your business running efficiently every day.
